We offer lead generation services to our clients. In doing this, we help our clients to generate a lot of consumers interests in their products and services. There are a lot of ways through which this is done. It ranges from using telephones, newsletters, personal referrals, etc. In the end, we always achieve the target of exposing our clients’ products and services to new consumers so that there could be a rise in sales and revenue. Just to stress how important lead generation has been to firms in recent times, the Content marketing institute has come up with a statistic that says 85% of B2B marketers have chosen lead generation as their most important marketing goal.
Think SEO and Leads LLC and Its Solutions
Think SEO and Leads LLC is a business consulting firm whose headquarters is situated in El Dorado Hills, California. We are geared towards providing experts services for your business needs at all levels and to help in the maximizing of your organization’s various business and marketing functions. The team leading the Leads Generation of the company and they both comes from families with an admirable track record in entrepreneurship and provisions of business solutions. Both families come from business mogul in San Luis, Mexico. They continued in their families footstep by building businesses in the United States. Some of his businesses include, NextLVL Funding which has gone on to build a budding partnership with Think SEO and Leads LLC, and NextLVL Solutions.
Think SEO and Leads LLC is primarily based on the principles of providing solutions to firms and its clients for the advancement of their businesses.
Our main services include:
Business Intelligence
We also offer business intelligence services to our clients. We are truly aware of the fact that there is much competition in the present business world, and any business that wishes to stay relevant has to pay a lot of attention to details. In fact, according to a research by Forbes, over 73% of businesses are investing more than 20% of their total technology budget on business intelligence services and data analytics. A seemingly simple mistake can wreak havoc to the whole business process and this is why it is important to make the right business decisions at every time. With our business intelligence service, we help our clients in using technologies to collate, integrate, analyze and present business information. The information available to the firm can then be used to make accurate and well informed decisions and strategy for the running of the business.
Inbound/ Out Bound Call Centre
We help our clients in providing and training of the perfect inbound and out bound call centre agents. The call centre agents are the primary contact point for the organization in relation to the outside world. Do you know that 40% of customers begin purchasing from a competitor because of their reputation for great customer service? This was affirmed by a study conducted by Zendesk. Also, according to a study by Accenture, it has been discovered that 66% of customers switch companies due to poor customer service. These stats are the reason why there is the need to have the right professionals to handle this job so that the organization can be seen in the perfect light by external individuals.
CRM Consulting
There is the need for every firm to understand how to handle its customer relationships. At Think SEO and Leads LLC, we help our clients to understand the basis for customer relationship management and how to use it to gain advantage over their competitors. We endeavor to let our clients understand that if they treat the customer right and maintain a great relationship with them, there is a high likelihood that they would remain loyal at all times. One of the leading statistics from the ending of last year was that the use of CRM services has jumped from 56% at the beginning of the year to 74% as the year comes to an end. This means firms are getting to understand the importance of CRM services and are paying more attention to using it.
Appointment Setting
We also help our clients in increasing sales through our appointment setting services. We engage in cold calling, set meetings, take part in lead generation, etc. to help our clients in meeting new clients and penetrate new markets. Stats have proven that more than 10% of first time prospective clients contacted through cold calling end up making up their minds to meet or taking up the products being advertised to them. Once the various appointment setting efforts with the potential customers bear fruit, we link them to the client and they would be able to close them and add them to their customer base.
Live Transfers
In leveraging on the existing opportunities that come with digital marketing, we have been helping our clients in setting up the perfect live transfer services. Live transfer services involve the transfer of a customer who is making an enquiry to another agent in another department who is probably more equipped to answer the enquiry. According to a study by New Voice, 25% of customers have been known to switch because they were continually being kept on hold. Live transfer services is not easy to set up as it involves a lot of technical competence and that is why it is not common with all firms. However, we have the perfect live transfer services for our clients that would help them in giving every client the best information available in record time. Our service comes with the best quality, trained members of staff and price flexibility.
Lead Generation
Our Inbound and Out Bound Bi-Lingual English and Spanish Call Centre Agents Service
At Think SEO and Leads LLC, we offer various services to a lot of firms across all industries. One of such services is the provision and training of professional inbound and out bound bilingual call centre agents for businesses.
Businesses are always looking for ways to break into new territories and attracting customers from every cultural divide and orientation. When you have these kinds of customers, it is important to make provisions for how to reach them and communicate effectively with them concerning everything they need to know about the business. According to a New Voice research, 53% of customers have switched because they feel unappreciated and not being carried along. At Think SEO and Leads LLC, we recruit and train call centre agents that are fluent in both the English and the Spanish languages. Aside English and French, Spanish is perhaps one of the most important languages in the world right now. Through this effort, a lot of firms who has a large number of Spanish language speakers have used our services in the past and has helped them in communicating better, retaining present customers and attracting new customers who are speakers of the Spanish language.
We have done well in providing this service in the past and we are better equipped to provide better customer representatives that are very good in representing the interests of their firms using the English and Spanish languages in communicating with clients.
A bi-lingual customer representative is likely going to reach much more audience and help in maximizing the marketing efforts much better than what a representative with a single language can do. There are quite a large number of Spanish language speakers in the United States. This means choosing our well trained and professional bi-lingual English and Spanish language customer representatives would do a lot in helping your business to attract a whole breed of new customers and this would most definitely lead to more sales and greater revenue and profit.